The second-hand marketplace Users Share Displeasure Over Sizing Changes

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with other platforms.

The platform has recommended to examine their items and manually change the size if necessary, causing user dissatisfaction.

Sizing System Modifications

Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The app has more than 100 million shoppers, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification concerning shipment methods due to shopper criticism.

Jason Buckley
Jason Buckley

Passionate food blogger and home cook sharing her love for creating simple, delicious meals that bring people together.